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HOW-TO: employing plain language as a UX professional AND as a small business owner

I read a great piece on Medium by Rachael Renk called Using Plain Language in UX Writing. In it, she makes a pitch for using plain English in UX work and making strong writing skills a priority for UX designers. The primary example she gives is microcopy on a website you’re building — and that’s hugely important; it can make or break whether someone interact with the content. But it also got me thinking about all of the other ways that I apply that same spirit of saying exactly what I mean across my business — from those UX components to correspondence with design clients to selling retail products.

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